Frequently Asked Questions
Online shopping customers can choose to pick up at our store or SF Express cash on delivery.
Free shipping over $1500.
1. Bank transfer / FPS (payment method will be notified separately)
2. Cash / FPSpayment at store
Upon payment confirmation, ready stock items purchased will be sent by courier within 2-3 business days from Hong Kong. Please allow for up to 5~7 business days for your order to arrive after it is shipped.
Pre-orders’ delivery lead times are approximately around 2~4 months (an estimate only and subject to stock availability).
Orders are processed from Monday to Friday, excluding weekends and public holidays (in Hong Kong). Orders made on Saturday and Sunday will be processed on the following Monday or business day.
Orders will be delivered to area covered by our courier service provider within Hong Kong only. PO box addresses are not accepted.
Please take note that you will have to sign for your order. If you are unavailable at the time of delivery, please call and arrange with the assigned courier service provider and provide your tracking number to arrange for a re-delivery.
If after 2nd failed delivery attempt, the shipment will be returned to Oshadhi Hong Kong. Re-delivery charge will be at the expense of the customer.
Shipping rates are subject to change without notice but changes will not affect order(s) that have been accepted.
The invoice will be sent to you via your registered email address.
Please contact us if you have any questions.
Send us a message
Should you have any further questions, please feel free to contact us.